🌿Shipping & Delivery

At Brazilian Secrets, we aim to deliver your order safely and efficiently throughout South Africa.

Processing Time

Orders are processed within 1–2 working days (Monday to Friday, excluding public holidays).
Once your order has been dispatched, you will receive a confirmation email with tracking details.

Delivery Time

Delivery typically takes 2–5 working days depending on your location within South Africa.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery address.
Any active free shipping promotions will be applied automatically at checkout.

Tracking Your Order

Once your order has been shipped, you will receive tracking information to monitor your delivery progress.

Courier Responsibility

We work closely with trusted courier partners to ensure reliable service. Delivery timeframes are estimates and may occasionally be affected by factors beyond our control, including peak periods, remote-area routes, operational delays or unforeseen disruptions.

While Brazilian Secrets cannot be held responsible for delays caused by third-party courier services, we will always assist and follow up on your behalf should any concerns arise.

Important Information

Please ensure that your delivery details are accurate when placing your order. Brazilian Secrets cannot be held responsible for delays or failed deliveries due to incorrect or incomplete address information.

Questions About Your Delivery?

If you have any questions regarding your shipment, please visit our Contact page or email us at hello@braziliansecretsa.com.